Stay updated with the latest Ticket Manager features, product updates, and news.
April 2026
Select specific messages from Crisp conversations and insert them directly into Linear ticket descriptions. Pick text, screenshots, and internal notes to give engineers the context they need.
Create customer requests, auto-detect customers by email domain, and manage customer associations directly from your Crisp conversations.
Create Linear tickets using issue templates and form templates directly from Crisp. Pre-fill fields, enforce required context, and ensure every ticket meets your team's standards.
January 2026
Automatically create Linear tickets from new conversations and notify your team when issues are resolved. Save time with zero-effort workflow automation.
Upload images directly into the rich text editor when creating Linear tickets. Add screenshots, error messages, and visual context to your bug reports with ease.
November 2025
Set up default teams, projects, states, priorities, labels, and assignees for new Linear tickets. Save time and ensure consistency across your support workflow.
September 2025
We added full interface translations for Italian, Danish, and Portuguese to make Ticket Manager even more accessible to global teams.
March 2025
We're excited to announce that Ticket Manager is now officially available on the Crisp Marketplace. Read Crisp's product update to learn more about the integration.